SIM Cancellations or Suspensions

If you wish to cancel or suspend more than 8 SIMs, please contact GTS Connect Support.

Cancellations

Any GTS Connect plan can be canceled at any time, however, partial refunds will not be made. Cancellations of monthly or annual plans must be received by GTS Connect (by email or phone) at least two business days prior to the next billing date.

To cancel individual SIMs but not all the SIMs in your account, please contact GTS Connect Support and include the last 8 digits of the SIM ID printed on the back of the SIM card(s).